«The announcement of a merger or acquisition can have varied reactions, but you will usually find a general feeling of uncertainty – employees worrying about losing their jobs, anxious managers struggling to maintain control in a shifting environment, leaders stressing over tough decision that need to be made, people at every level losing sleep over where they stand in the organisation. The impact on employees can be significant if the reorganisation of the business is not handled effectively.
From there the real impacts on an organisation itself start to show – from unexpected defections of key talent, declines in productivity, morale and engagement to the loss of customers and poor market performance.
During any merger or acquisition effort, there are at least two groups of employees involved, often coming from organisations with distinctly different cultures and styles. The way company leaders work with employees during the transitional period sets the tone for the new corporate culture being developed.»
Geoff Curran, BPO