«The announcement of a
merger or acquisition can have varied reactions, but you will usually
find a general feeling of uncertainty – employees worrying about
losing their jobs, anxious managers struggling to maintain control in
a shifting environment, leaders stressing over tough decision that
need to be made, people at every level losing sleep over where they
stand in the organisation. The impact on employees can be significant
if the reorganisation of the business is not handled effectively.
From there the real
impacts on an organisation itself start to show – from unexpected
defections of key talent, declines in productivity, morale and
engagement to the loss of customers and poor market performance.
During any merger or
acquisition effort, there are at least two groups of employees
involved, often coming from organisations with distinctly different
cultures and styles. The way company leaders work with employees
during the transitional period sets the tone for the new corporate
culture being developed.»
Geoff Curran, BPO
